Order & Shipping
Standard Delivery - USPS
Orders will be processed and shipped within 1-3 business days. Standard delivery time: 5-7 business days after processing and shipping
Standard shipping cost: USD 6.95
Free standard shipping over: USD 75
Express Delivery - USPS
Orders will be processed and shipped within 1-3 business days.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: USD 14.99
Shipping to Rest of World: 20-30 Business days
Shipping cost: USD 14.95
Orders placed on weekends and national holidays will be processed and shipped the following business day.
Aromatopia is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Aromatopia until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Aromatopia can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
Aromatopia's top priority is to satisfy all its customers. You may return ordered items and thereby withdraw from the sales contract up to 45 days after their receipt (with the exception of Gift Cards and customized products). Our returns policy covers all items, including those on promotion or sale.
How much time do returns take to be processed?
Once we have your return package we will register it and you will receive an email notification once return is processed. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. The entire return and refund process may take up to 3-4 weeks from postage date.
Payment
We accept PayPal and Credit Card.
Once your order is fully processed and your card has been authorized, payment will be taken immediately, and you will receive a confirmation email that your order has been successfully charged.
Duties & Taxes
*Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering.